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    On a scale of 1 to 5 where 5 is excellent, how would you rate our response to your questions?
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    On a scale of 1 to 5 where 5 is excellent, how would you rate the timeliness of our responses to your telephone calls?
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    On a scale of 1 to 5 where 5 is excellent, how would you rate our employee's attitude towards you?
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    On a scale of 1 to 5 where 5 is excellent, how would you rate the firm overall?
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    Would you recommend us to your friends and family?
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